All Knowledge Base Articles by Category
Business
Customising MoveData Integrations
- Advanced Use Case: Salesforce Duplicate and Matching Rules
- Conditional Business Rules based on Source Platform
- How to Inherit Values between Records
- How to Not Process Certain Information into Salesforce
- How to set Different Record Types
- How to Update Records after MoveData Hits Save
- Use Business Rules to Select a Different Campaign
- Write Rules to Store Platform Data on Salesforce Records
Extension
Commerce
Non-Profit Success Pack
- Campaign Member Status Errors
- End Date must be later than the last Closed Won Opportunity's Close Date
- Fundraising & Donations Extension (pre-1.81)
- Map to Existing Records: NPSP
- Organisation Accounts created as Anonymous Households
- You can't change the Household Account or Contact on a Recurring Donation with Closed Opportunities
- You must select a Contact associated with this Household Account (Anonymous Account)
Nonprofit Cloud
How MoveData Onboards New Clients
Integration
Enthuse
Funraisin
- Additional Ticket Holders
- Campaign Structure
- Could not get participant record (Key: ####)
- Missing $0 Transactions
- Ticket Refunds
- Web Forms
GoFundraise
Grassrootz
JustGiving
- Duplicate Campaigns created for Events
- JustGiving Campaign Logic
- Skipping due to Different Currencies
- Unable to connect to Data API
Raisely
- Connect Raisely Campaigns into Salesforce
- Different Address on Donation vs Person Record
- How to map Raisely Campaigns into Salesforce
- Map Raisely Campaign to Existing Salesforce Campaign
- Migrate Recurring Donations from External System
- Required fields are missing: [LastName]
- Statuses for Recurring Donations
- Sync Raisely Campaign to Salesforce prior to First Notification
Technical
- About the MoveData Authorised User
- Apex CPU time limit exceeded
- Campaign Name Overridden
- Change the MoveData Authorised User
- Change the SObject Type within a Phase
- Convert Leads to Contacts
- Custom Errors
- Disable a MoveData Phase from Running
- Grant Salesforce Access to MoveData
- How to Include / Exclude Fee Covered From Amount
- How to Process / Ignore Offline Donations
- Make HTTP Callouts in Flows
- MAXIMUM_HIERARCHY_LEVELS_REACHED
- MoveData App (pre-1.167)
- Platform Key Syntax
- Protect Contact Fields
- Run Campaign Post and Donation Post Asynchronously
- Salesforce Connected App Usage Restrictions
- Too many SOQL queries: 101
- Too many SOQL queries: 101 (dlrs)
- Unable to Lock Row Error (UNABLE_TO_LOCK_ROW)
- Understanding Unhandled Flow Faults
- Uninstalling MoveData
- Upgrading MoveData
- Viewing Polling Attempts
- Whitelisting MoveData APIs