Statuses for Recurring Donations

When a donor makes a recurring donation in Raisely, the status of that recurring donation can change over time.

MoveData maps the Raisely status to the Status field (npsp__Status__c) which will update according to the following conditions:

Status in Raisely	Status in Salesforce
Paused	Paused
Cancelled	Closed
Failed	Lapsed
[None of the above]	Active

If you need to set additional information beyond the above you can do so by adding logic to your MoveData flows. For example, you may wish to write the decline code to a custom field on your Recurring Donation record:

MoveData will not update pledged opportunity records in Salesforce until the corresponding donation is received in Raisely. This is because MoveData requires a donation record in Raisely to trigger logic to find an update a pledged opportunity associated with that recurring donation.